Documents
You can upload document templates in docx format. They are filled in automatically when downloaded, depending on the case:
- a document specific to one volunteer (badge, volunteering agreement, and so on): downloadable from the volunteer's page
- a document specific to a position or to a team (instructions, and so on): downloadable from the page concerned
Tags
Here is the list of the tags you can use in your templates. They are replaced by the appropriate values when the file is downloaded.
The same tags work in the emails you write to your volunteers (Volunteers tab, Email button): there they are replaced for each recipient when the email is sent, and the "Insert a tag" button offers the list that fits your event.
The emails the platform sends automatically ("Automatic Email Templates", in the event settings) have their own tags, suited to each one: position, times of the assignment, login link and so on. They are listed on the page where each of them is customised.
Tag names are in French, because that is what the platform looks for in your document: copy them exactly as they appear below.
| Tag | Example | Type of document |
|---|---|---|
| ${NOM_BENEVOLE} | Smith | All |
| ${PRENOM_BENEVOLE} | John | All |
| ${NOM_COMPLET_BENEVOLE} | John Smith | All |
| ${DATE_DE_NAISSANCE_BENEVOLE} | 1 January 1980 | All |
| ${ADRESSE_BENEVOLE} | 17, rue de la gare | All |
| ${CODE_POSTAL_BENEVOLE} | 29200 | All |
| ${VILLE_BENEVOLE} | Brest | All |
| ${TELEPHONE_BENEVOLE} | +33 2 98 76 54 32 | All |
| ${EMAIL_BENEVOLE} | john.smith@example.com | All |
| ${LISTE_POSTES_BENEVOLE} |
From 4 July 2017 10:00 to 4 July 2017 16:00: Ticket office From 4 July 2017 18:00 to 4 July 2017 20:15: Catering |
All |
| ${PLANNING_BENEVOLE} |
Welcome desk / Ticket office Start: 04/07/2017 10:00 End: 04/07/2017 16:00 Team leader: Mary Martin - +33 6 12 34 56 78 Catering Start: 04/07/2017 18:00 End: 04/07/2017 20:15 Team leader: Paul Durand - +33 6 98 76 54 32 |
All |
| ${LISTE_EQUIPES_BENEVOLE} | Welcome desk, Catering | All |
| ${NOM_EVENEMENT} | Festival du Bout du Monde 2026 | All |
| ${INFORMATION_COMPLEMENTAIRE_XXX} |
This is the volunteer's additional information numbered XXX in the settings area: take the number at the end of the web address of the page where that information is edited (after "/ib/edit/"). |
All |
| ${NOM_POSTE} | Ticket office | Position |
| ${DEBUT_POSTE_BENEVOLE} | On 4 July 2017 10:00 | Position |
| ${FIN_POSTE_BENEVOLE} | On 4 July 2017 16:00 | Position |
| ${LISTE_AUTRES_BENEVOLES_POSTE} |
Mary Martin: 06 26 83 18 21 Luke Dupont: 07 22 93 48 54 |
Position |
| ${NOM_COMPLET_RESPONSABLE_EQUIPE} | Mary Martin |
Position Team |
| ${TELEPHONE_RESPONSABLE_EQUIPE} | 06 26 83 18 21 |
Position Team |
| ${INFORMATION_POSTE_XXX} | This is the additional information named XXX in the position the document belongs to. It may be free text, an image or a map. | Position |
| ${INFORMATION_POSTE_XXX.GPS} | GPS coordinates of the location-type additional information named XXX in the position the document belongs to. | Position |
| ${INFORMATION_POSTE_XXX.TEXTE} | Description of the location-type additional information named XXX in the position the document belongs to. | Position |
Would you like to use other tags? Get in touch!
Visibility
You can restrict the visibility of some documents, to keep ordinary volunteers from reaching them: administrative documents specific to certain teams (security and so on), for example, or the access documents you want to hand to volunteers in person when they arrive on site.
The "visible to volunteers" option is where you set this.
Have not found the answer to your question? Get in touch!