Fifteen stores, two days, two-hour shifts: a food drive is not scheduled, it is filled. And keying in three hundred shifts by hand is work nobody should be doing.
On a food drive, the organiser does not know in advance who can come on Saturday from 10am to noon to the store on the north side. The volunteer does. Shift booking therefore turns the work around: you declare the stores and the shifts with their head count, volunteers take theirs, and you confirm — immediately, or after a manager's approval, depending on what you set.
Full shifts accept substitutes and a waiting list: when somebody pulls out, the first substitute is promoted and notified, without you having to notice.
Each store becomes a team with its own manager, who watches their own shifts fill up and chases their own people. You keep the overall picture: the stores that are full, those that are not, and the Sunday-afternoon gaps that have to be gone after. See teams and positions.
A parish, a school, a works council bringing twenty people: Volunteer groups give them their sign-up link and their own managers, so they organise themselves without going through you.
Mail merge produces each volunteer's sheet from a Word template — store, hours, instructions, manager's contact — and badges identify volunteers at the store entrance. Those are the two documents you print on Friday evening.
By delegating tasks to team leaders, you no longer have to handle everything yourself as each team can be set up independently.
When assigning a volunteer to a position, their availability is automatically checked so there are no more risks for error!
Whether it is to set up a preparatory meeting, or for last minute information before the event, you can send an email in just two clicks to the group of volunteers you want:
No software installation is required, you can access your data from any browser on your computer, smartphone or tablet.
Volunteers can easily check their assignments at any time without having to call the team manager. This autonomy reduces the workload of each manager.
The general view of the teams allows you to know the filling rate of each of them. This way you know which teams are not full yet.
The "Logs" tab lets you follow the latest changes made by other administrators or managers.
Teams are used to distribute organisational work between the various officials, who may have access to only one team for example.
Each team is divided into positions, which may correspond to a daily or geographical division of the team for example.
The number of volunteers required for a given position usually varies depending on the time of day. A catering position for example may require more volunteers from midday to 2pm than from 2pm to 6pm.
By defining the volunteer requirements on an hourly basis, you create a very accurate table, which you can fill up by picking among available volunteers.
One public link, a QR code and a form that asks your own questions: applications arrive already sorted by preferred team and by availability.
Split the event into teams and positions, hand each team to its lead, and say how many volunteers you need, hour by hour.
Assign people without ever creating a clash, follow staffing position by position, and send everyone their own schedule.
Let volunteers pick their own shifts, with substitutes and a waiting list, while you keep control of confirmation.
Write in two clicks to a team, a position, unassigned volunteers or everyone, from reusable templates.
Call-up letters, certificates, running sheets: one Word template, and one document per volunteer filled in with their details and schedule.
Print badges with a photo and a QR code, and track the meals, drinks and t-shirts handed to each volunteer.
A partner organisation brings its own volunteers? Give it its own sign-up link and its own leads, without opening up the whole event.
75 volunteers
300 volunteers
1600 volunteers
3000 volunteers
No. Only accepting a volunteer onto the event is billed. A volunteer can book a shift and stay pending approval without it counting.
Yes. An organisation collecting all year round can choose the annual licence rather than credits: a fixed price for the edition, up to a ceiling of volunteers, with weekly shift series.
No, shift booking works from a phone. A manager can also sign somebody up and place them on their behalf.