Manage your street market volunteers
A street market means a hundred people mobilised for a single day, often from several local associations. Everything is decided before 8am.
One day, three peaks, no second chance
Pitches are allocated at dawn, the refreshment stand is overrun at noon, and everybody is needed for the clear-up at 5pm. Three head-count peaks in the same day, with people on different hours: exactly what a hand-made schedule handles badly.
By declaring the requirement hour by hour on each position (marshals, entrance, refreshments, safety, clear-up), you see the 2pm dip before it arrives rather than on the day.
Several associations, one event
A neighbourhood market is rarely run by a single organisation: the events committee, the school, the football club and the staff association each bring their own volunteers. Volunteer groups give each association its sign-up link and its own managers; it runs its members, you keep the full list and the shared schedule.
And on Monday, next year is already set up
Volunteers, teams, positions and hours stay recorded. The next edition is created from this one: you re-invite the same people, who find their account, and you do not start from a blank sheet every year. That is the part a spreadsheet never helps with, because it has to be rebuilt each time.
Every team has its own lead
The event is split into teams: bar, welcome desk, security, set-up, shuttles. Each one goes to one or more leads, who create their own positions and assign their own volunteers without access to the rest of the organisation.
This page gives the filling rate of every team, and one click takes you down into the one that is stuck. You have nobody to ask to know where the event stands.
A position is a dated assignment
Inside a team, a position says what has to be done and between which hours: the Saturday bar, from 8am to 2am. A team splits into sub-teams where it needs to, by site or by day, each with its own leads.
The next edition is created from this one, with its teams, its positions, their hours and their requirements. You adjust what changed, the rest is already there.
Requirements are declared hour by hour
A position does not need the same headcount all day: two people from 8am to noon, four from noon to 3pm. The filling rate is read on those bands, and that is where a gap shows up while there is still time to fill it.
Opposite, every volunteer shows the availability they declared and the positions they already hold. An assignment that contradicts them is refused, every time, without you having to think about it.
Features
Volunteer registration
One public link, a QR code and a form that asks your own questions: applications arrive already sorted by preferred team and by availability.
Volunteer import and export
Bring your list in from a spreadsheet, as CSV or Excel, and take your volunteers, schedules and their answers back out whenever you want.
Volunteer tracking
Filter by status, team, availability or assigned position, choose your columns, and find each volunteer's full history.
Teams and positions
Split the event into teams and positions, hand each team to its lead, and say how many volunteers you need, hour by hour.
Volunteer scheduling
Assign people without ever creating a clash, follow staffing position by position, and send everyone their own schedule.
Shift booking
Let volunteers pick their own shifts, with substitutes and a waiting list, while you keep control of confirmation.
The volunteer's account
Every volunteer has their own page: their next shift, their hours, their documents, their perks, and their calendar up to date on their phone.
Emails to volunteers
Write in two clicks to a team, a position, unassigned volunteers or everyone, from reusable templates.
Documents and mail merge
Call-up letters, certificates, running sheets: one Word template, and one document per volunteer filled in with their details and schedule.
Badges and perks
Print badges with a photo and a QR code, and track the meals, drinks and t-shirts handed to each volunteer.
Volunteer groups
A partner organisation brings its own volunteers? Give it its own sign-up link and its own leads, without opening up the whole event.
A new edition every year
The new edition carries over teams, positions and hours shifted to the right dates, and last year's volunteers are invited back.
Volunteer data and GDPR
Hosted in France, a published processing agreement, and retention periods applied by code rather than merely announced.
Accessibility for volunteers
Measured screen by screen and published: 100% of the applicable RGAA 4.1 criteria, self-assessed, and a statement that also says what that does not cover.
Events of all sizes simplify their organisation with Volunteo
75 volunteers
300 volunteers
1600 volunteers
3000 volunteers
Frequently asked questions
We are a small association, will this cost us anything?
The first eleven volunteers are free on a new event's first edition, and beyond that billing is per accepted volunteer, with no subscription. A fifty-volunteer market stays a modest, one-off expense.
Is there anything to install?
No, everything runs in a browser, including on volunteers' phones on the day.
Can we register volunteers who have no email address?
A volunteer needs an address to have an account and receive their assignments. For those without one, a manager can sign them up and follow their schedule on their behalf.